Last Updated: 04-09-2025
1. Introduction
Welcome to MartVenue.com (‘we,’ ‘our,’ or ‘us’), an online marketplace based in Kaushambi,Ghaziabad . This Privacy Policy explains what information we collect, how we use and protect it, and your rights regarding your personal data.
2. Information We Collect
- Personal Data You Provide: Name, email address, phone number, billing/shipping address, payment details (excluding full card numbers), and any other details you submit during registration, orders, or inquiries.
- Usage Data (Automatically Collected): IP address, browser type, device information, pages visited, time and date of visits, and how you interact with the site.
- Tracking Technologies: Cookies and similar tools to personalize your experience and analyze site traffic.
3. How We Use Your Information
- Facilitating account registration, product orders, shipping, and billing.
- Communicating order and delivery updates or responding to your inquiries.
- Enhancing and personalizing our platform (e.g. product recommendations).
- Monitoring and improving site performance and security.
4. Sharing and Disclosure
- Shared with logistics and payment partners to fulfill transactions (e.g., shipping, payment processors).
- Shared with analytics or marketing providers to analyze site usage and improve services.
- Subject to legal disclosures if required by law or to protect our rights.
5. Data Retention
We retain personal data only as needed to:
- Complete transactions and customer support.
- Comply with legal and accounting obligations (e.g. taxation, audits).
- Improve or personalize your experience.
6. International Data Transfer
If any data is transferred outside Bangladesh (e.g., to cloud providers or analytics services), we ensure appropriate safeguards are in place to protect your privacy.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable site functionality (e.g. keeping you logged in).
- Remember your preferences (e.g. language, cart items).
- Analyze usage patterns using tools like Google Analytics.
You can opt to disable cookies via your browser settings, but this may affect how the site functions.
8. Security Measures
We implement industry-standard measures, such as data encryption and secure servers, to guard against unauthorized access. However, since no system is completely secure, we cannot guarantee absolute security.
9. Children’s Privacy
MartVenue.com is not intended for individuals under 16. We do not intentionally collect personal data from minors. If you believe we have, please contact us so we can remove it.
10. Your Privacy Rights
Depending on applicable law, you may:
- Access or update your personal information.
- Request deletion or exercise other rights (e.g., data portability).
To initiate any request, please contact us at info@martvenue.com and we will respond within a reasonable timeframe.
11. Changes to This Policy
We may update this policy as needed. Significant changes will be communicated via our website or other direct notifications. Always refer to the ‘Last Updated’ date at the top.
12. Contact Us
For questions or concerns regarding this policy or our privacy practices, please reach out to us at: info@martvenue.com